Why Was My Credit Card Declined
If your credit card was declined for a recent transaction, it’s important to find out why. It may be that you simply entered your credit card information incorrectly, or it could be something as serious as identity theft. This article will go over possible reasons why your card may have been declined and how to prevent it from being declined in the future:
- 10 reasons why your card may have been declined
- How to prevent your card from being declined
There Isnt Enough Money On The Card To Cover A Potential Restaurant Tip
When using a Prepaid MasterCard or Visa card at a restaurant, spa, salon, or any business with staff whose salary is dependent on tips, the merchants device will look for a card balance that is 20% more than what is actually on your bill.
So if you have $100 on your prepaid card, and you try to pay for a $100 meal at a restaurant, the card transaction will be declined because $120 was actually authorized
A tip tolerance is a security feature that ensures there are sufficient funds on the card for the tip you scribble on the bill receipt, after your server swipes the card. The 20% tip tolerance doesnt actually get charged the authorization is a kind of hold to make sure there are sufficient funds to cover the tip portion, if you chose to leave a tip.
If a tip tolerance did not exist, you could have paid for your $100 meal by swiping the $100 prepaid card. Then, when you receive the printed merchant receipt, you would have scribbled your tip amount and left the restaurant. Since your card no longer has money on it, the waiter would not get their tip.
Keep in mind that a tip tolerance is only used at restaurants, hair salons, and other places where its customary for you to leave a tip. If you swiped for $100 at most retailers or grocery stores, you would not encounter the tip tolerance. You can learn more about tip tolerances here.
Reasons Your Debit Card Declined
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Have you ever had your debit card declined? What ran into your mind that moment, and did you find out the reason why? Here is a list of 12 possible reasons why you can have your card declined and how you can fix the problem.
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How Do You Fix A Declined Debit Card
The process for how to fix a declined debit card is generally as follows:
Card Hasnt Been Activated Yet

Is it your first time using a new debit card? If so, the reason for your debit card to not be working could simply be that youve forgotten to activate it.
Ive definitely been caught by this before and while you can feel pretty dumb, its not the end of the world. You also can often do it on the spot, with a lot of bank apps now allowing you to activate your card through your phone.
If thats you, simply jump on your app and see if thats an option. You should be able to immediately use the card from there.
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Inconsistency Of Transaction Records
Banks can decline debit card transactions that provide different information than what the bank has on file. This would usually happen with an online purchase where you enter shipping address details that are different to what your bank has on file.
Whilst it is an extra step, its always best to add in the correct billing address to any online transaction.
Vendor Made A Mistake
Theres always a chance that your debit cards not working simply because the vendor has made a mistake. Perhaps they had to enter in your details manually and missed a number or maybe they simply pressed the wrong button on the cash register.
Whichever it is, most peoples first reaction when their card is declined is to ask the cashier to run it again. That usually gives the cashier the chance to restart the transaction, allowing them to correct any mistakes they may have made during the process.
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Carry Back Up Payment Methods
Keep multiple payment methods on hand. It may be wise to carry a debit card as well as a secondary credit card. Also consider setting up a mobile payment app like Apple Pay or Google Pay. More and more merchants will accept payment from your cell phone so even if you leave your wallet at home you can complete a transaction.
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Why Is My Debit Card Declined When I Have Money In My Account
Did you ever have your card declined while standing at the store, with the cashier waiting for you to pay for your stuff? That must be frustrating and embarrassing, with your mind running a million miles per second. Debit cards are more popular than credit cards because they incur no interest payments.
The common question that arises in such situations is, why was the card declined when I have money in the bank? Not to worry. We have compiled a list of different situations that can be a reason for the decline and how to avoid it.
Contents
Your Credit Card Balance Is Over The Limit Or About To Go Over The Limit
To prevent exceeding your credit limit, sign up for emails or text messages from your card issuer thatll alert you when youre nearing your limit.
Other options include
- Asking for a credit limit increase .
- Monitoring your credit card account by signing into your online account or calling the issuer.
- Setting aside an extra card for emergencies.
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Funds In Your Account
If my payment is declined, the first thing I check is if there was actually money in my bank.
I know that I checked the available balance before making the purchase, but I didnt know if something else had happened in the meantime.
I love online banking as its so quick and easy to check everything and move money around. After a quick check and if everything is in order, I can see if there is anything else.
If there were insufficient funds in the bank, the purchase would get automatically declined.
Common Debit And Credit Card Decline Messages

Most retailers around the world, whether online or offline, accept credit and debit card payments. Making a payment using a credit or debit card is usually fast, secure and convenient. You may, however, find that you run into problems and your payment fails.
Common reasons why your credit or debit card payment may fail include:
Card information entered incorrectly
Double-check that your card details are correct and that youve used the right postal or zip code on your billing address.
Card expired
To ensure that your card is still valid, check the expiration date on the front of your card.
Failed 3D secure identification
When putting a payment through online, you may have entered an incorrect password on the 3D secure pop-up.
Unusual activity
Your bank may decline your payment if your recent activity triggers their security system. The kind of activity that can trigger security includes an unexpected large purchase, an unusually high number of purchases over a short period or a purchase in a different country.
Insufficient funds or youve reached your credit limit
You may have miscalculated how much money you have left in your account, or an unexpected payment may have come out, leaving your balance too low to cover the payment.
Your account has been closed
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How To Fix Card Declining In
There are various ways for players to fix the card declining issue in Genshin Impact.
One method is to purchase using a different platform. Those who play Genshin Impact on their phones can access their account using a PC and vice versa. Through this method, there is a chance that the declining error could be fixed.
Another method is for PS4 players. They may instead buy credit from the PS Store and use it to buy the Genshin Impact goods. A different micro currency can also be used to secure those in-game items.
What Should I Do When My Card Is Declined
If your credit card is declined, start by double-checking to ensure that you entered the right information.
When shopping online, that information will include your credit card number, billing address, expiration date, and security code. If youre using your card at a brick-and-mortar business, this will likely only include your billing ZIP code.
If youre positive that youre entering the correct information and your card is still being declined, check the back of your credit card for your issuers contact information. Call the toll-free number and ask the representative whats wrong. Your credit card issuer will virtually always be able to identify the issue and guide you through the steps youll have to take to address it.
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Are You Using The Visa Gift Card Online
If you have a problem using your gift card for online or telephone purchases, the most likely reason is that the merchants fraud screening process is matching the billing information entered at checkout with the billing information on your gift card account. If the addresses dont match, the card may decline. This is often the case when the Visa gift card is purchased at a grocery store or some place that doesnt require you to put a name and address on the physical card.
To solve this problem, register your card with the issuing bank making sure the name and address linked to the account are current. If youre not sure how to do that, look at the back of your gift card. You should find a website address or a telephone number to call for customer service. At Giftcards.com, for example, you can enter a name and address when you activate your gift card. Other companies require you call the telephone number on the back of the card to do the same thing.
Please Note: Sometimes consumers mistakenly think that they can register Visa gift cards on any Visa gift card site. This is not the case. You must register your Visa gift card with the company that issued the card. Check the back of the gift card to find out what company issued your gift card.
The Primary Cardholder Deactivated Your Card
The Issue
If youre an on another individuals credit card account, the cardholder has control over your ability to use the card. Primary cardholders can eliminate authorized user privileges at their discretion.
Plus, when a primary cardholder reports his or her card as lost or stolen, its likely that all authorized user cards associated with the account would also be deactivated.
The Solution
Always keep a clear line of communication with the primary cardholder. If possible, let him or her know when and how you plan to use the card. And if youre expected to pay for any charges you make, you should probably keep up your end of the bargain or the primary cardholder may decide to give you the boot.
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Why Does My Visa Debit Not Work Online
Your Visa Debit may not work online due to something simple, like there being insufficient funds in the account, or because your card has been blocked by your bank as a security measure. It could also be a problem with the site where youre trying to make your purchase.
In such cases, whether its a Visa Debit, a credit union or a US bank debit card not working, the easiest solution is usually to just call your bank. Theyll almost always be able to immediately identify the problem and help you through it.
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Your Card Is Being Used For An Out
If an attempted purchase with your card falls outside your typical spending patterns, this may trigger the issuer to decline your card. This is designed to prevent fraud.
One time this may happen is when youre traveling, especially if youre in another country. If too many purchases are made in places that dont match your normal spending activity, your card might be declined as a way to protect you from fraud.
To prevent your card from being declined when youre away from home, notify the card issuer ahead of your trip, particularly if youre heading to a different country.
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Remove And Add Credit/debit Card
Open the App Store app. On the Featured tab, scroll down and tap your Apple ID. Select View Apple ID. Tap Payment Information on the Account screen.
We assume youve already updated your billing information once and it didnt work. On the following screen, tap None under the Payment Type section. Its at the very top. Select None and allow your billing information to be wiped clean. The address will stick around but that isnt a problem.
Next, sign out of the App Store and sign in again. Add your payment method again and then purchase the app you wanted to download. It ought to work this time around.
This is a method I tested out myself after getting the Your payment method was declined error for months on end. It solved the problem within minutes however, it may not work for everyone. This is by no means the only solution out there but its the one Ive personally tested with success.
Things To Try If Your Visa Gift Card Is Not Working

Shop eGift Cards from Visa and Other Top Brands quickly and easily.
Visa® gift card not working? There are a number of reasons why a gift card may be declined. The most common reasons are that the card hasnt been activated, the cashier is running the wrong type of transaction, the dollar amount being charged is greater than the cards balance or the credit card processing machine is bumping up the charge amount to either place a hold on the card or to allow for a gratuity.
Below are the top reasons why your Visa gift card doesnt work and six things you can check before calling customer service:
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